At Amelia Hikes, we strive to deliver your order as quickly and safely as possible. This Shipping Policy outlines the details of our shipping process, including shipping methods, costs, and delivery timeframes.
1. Shipping Methods
We offer various shipping methods to ensure that your order reaches you in a timely manner. Shipping methods depend on your location and the items in your order. Once your order is confirmed and payment is processed (via cash-on-delivery), we will select the best possible shipping method based on your address.
2. Shipping Timeframes
We aim to process all orders within 2-3 business days after the order has been placed. Once your order has been shipped, you can expect to receive it within the following estimated delivery times:
- Domestic (within the same country): 5-7 business days.
- International: Delivery times vary by destination, but generally, it takes 10-14 business days for international orders to arrive.
Please note that these are estimated delivery times, and actual delivery times may vary due to factors such as customs processing, courier delays, and other unexpected circumstances.
3. Shipping Costs
Shipping costs are calculated based on the weight of the items in your order and your delivery address. The final shipping cost will be displayed at checkout before you complete your purchase.
- Domestic shipping: Shipping charges are typically based on the weight and dimensions of the products.
- International shipping: Shipping fees for international orders will be determined at checkout, depending on your location.
We offer free shipping for certain promotions or order thresholds, which will be communicated at the time of checkout.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your delivery.
5. Delayed Shipments
While we make every effort to ensure timely delivery, delays may occur due to reasons beyond our control, including weather conditions, customs delays, or shipping carrier issues. If your order is delayed, please feel free to contact us at [email protected], and we will help track your order and resolve any issues.
6. International Shipping & Customs
For international shipments, please note that all applicable customs duties, taxes, and fees are the responsibility of the customer. These charges will vary depending on the country to which the order is being shipped. We advise you to check with your local customs office for further information on these charges.
7. Address Accuracy
Please ensure that the shipping address you provide is complete and accurate. Amelia Hikes is not responsible for delays or lost shipments due to incorrect address information provided at the time of checkout.
8. Contact Us
If you have any questions regarding shipping or need assistance with your order, please don’t hesitate to contact us [email protected].